1. Information We Collect
We may collect personal and business information such as your name, email address, phone number, business name, project details, billing information, shipping or delivery information, uploaded files, images, logos, artwork, communication history, service preferences, and basic website usage information.
2. How We Use Information
We use collected information to respond to inquiries, prepare quotes and invoices, schedule photography sessions, complete photography, editing, and printing services, deliver digital files or printed materials, communicate project updates, process authorized payments, provide customer support, improve our services, and maintain business records.
3. Payment Information
Payments are processed through secure gateways with SSL protection. Client billing information is handled only for authorized service payments and is not stored or sold by our company.
4. Client Files and Images
Clients may provide images, logos, artwork, product photos, brand materials, or other files for production. These materials are used only to complete the requested service unless otherwise authorized by the client.
5. Sharing of Information
We do not sell personal information. We may share limited information with trusted service providers only when necessary to complete business operations, such as payment processing, printing production, file delivery, website hosting, email communication, or shipping.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect client information. However, no online system is completely secure, and clients should avoid sending sensitive information through unsecured channels.
7. Cookies and Analytics
Our website may use cookies or basic analytics tools to understand website performance, improve user experience, and monitor visitor activity. Users may adjust browser settings to disable cookies.
8. Data Retention
We retain client information only as long as necessary for business, legal, tax, accounting, customer service, and project record purposes.
9. Your Rights
You may contact us to request access, correction, or deletion of your personal information, subject to legal and business record requirements.
10. Contact
For privacy questions, contact Driltech INC at 146 Bent Tree Dr, West Point, MS 39773, by phone at +1 412 265 7134, or by email at r.mayo@driltechrm.com.